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Knowledgeable in: G-suite, Microsoft 365, Netsuite, MS Office (Word, Excel, Power Point), CRM (Salesforce, Hubspot, Freshdesk, Zoho), Email Management/Marketing Tools (Zendesk, Outlook, MailChimp, Brevo/Sendinblue), Linkedin Sales Navigator, Mailchimp, Klaviyo, Social Media, Canva, Shopify, Affiliate Pro, Zoom Info, Apollo, Joinme, Calendly, PandaDoc, DocuSign, Xendit, Xero, Slack, MS Teams, Discord, Monday.com, Asana, Trello, and Zapier
Business Development, end-to-end-Sales, Lead/Data Mining, Client Prospecting, Lead Generation, Cold-calling, Appointment Setting, Client (Demo) Presentation, Blended Customer Service (phone, chat, email, and social media), Email Management, Client Relations, Proposal & Contract Management, Project & Team Management, Email/Social Media/Digital Marketing, Affiliate Marketing, Training & Quality, and Executive Admin tasks for the CEO
Key Responsibilities: Built and maintained relationships with key contacts, potential clients, consulting companies and partners in order to get access to new opportunities
Collaborated with marketing, and content departments on the creation of competitive concept proposals, and effective Digital & SEO management
Managed the daily end-to-end Business Development operations
Conducted regular performance assessments and provided ongoing feedback to team members, ensuring continuous growth and improvement in their business development skills
Proposed new service offerings based on detailed and documented insights of market and client needs
Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system
Negotiated the largest partnership to date with one of America’s top auto insurance companies
Boosted company revenue by 40% during the first year of employment