Candidate Profile

    Roo0621

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    About

    My written work has been published on top websites like Business Insider, Forbes, Inc. and Social Media Examiner. I was mentored by a top quality content marketer. Increased a client’s IT end-user customer satisfaction survey response rate by 99.5%, enduser satisfaction by 40%, end-user loyalty by more than 96.30% in less than 2 years. Developed the only comprehensive IT customer service experience improvement strategy in SA which I was paid for by the client as it was considered a radically innovative idea.

    Proficient in

    Content marketing strategycontent production & content marketing loopOn-page search engine optimizationSocial media strategy & management (LinkedInInstagramFacebookTwitter)Customer experienceCanva graphic designPublic relations
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    25 years

    Previous Roles

    3

    Work History

    Content strategy and production
    Online Services Co-ordinator
    Service Operations Analyst

    Key Responsibilities in Most Recent Role

    Job Title: Content strategy and production

    25 years
    • SEO
    • Marketing
    • Branding
    • Problem solving
    • Strategy
    • Project management
    • Digital marketing
    • Psychology.

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