Candidate Profile

    Roo10129

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    About

    Versatile and results-driven Project Manager | Client Success Manager | Operations Lead with a strong background in managing high-performing teams and delivering outstanding results for digital marketing agencies serving the Med Spa industry. Skilled at bridging the gap between clients, creatives, and internal stakeholders to ensure seamless execution of full-funnel marketing campaigns. Adept at driving structure, clarity, and accountability through effective systems, proactive communication, and process optimization. Known for taking ownership of projects, managing client expectations, and supporting team performance with calm, strategic leadership. Proficient in tools such as ClickUp, Asana, GoHighLevel, Slack, and CRM platforms to support efficient delivery and growth. Currently leading major client accounts at RGM and Infinity Clients with a focus on scalable operations and exceptional service.

    Proficient in

    MarketingSalesCustomer Service Client LiaisonAdministrationCustomer Centric and focusedExtensive knowledge of the sales processFormulation and implementation of a marketing strategyEffective CRM and KAM StrategiesDatabase TechnologyExcellent Communication Skill
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    15 years

    Previous Roles

    4

    Work History

    Accounts
    Client care coordinator
    sales and Client Liaison
    Senior Business Development Executive

    Key Responsibilities in Most Recent Role

    Job Title: Senior Business Development Executive

    15 years
    • Key Responsibilities: Having been promoted from Junior to Senior Executive, my superiors began grooming me for a management position and gave me a team target to achieve. All new sales-people in my division would come under my wing to build a team to dominate the in-housing facilitation arena in Africa.
    • Direct Sales and development of fresh business using market, product, and customer intelligence
    • Undertaking extensive and accurate market research and analysis of the African Market to gain leads within the housing market in Africa as a whole
    • Budget forecasting
    • Contract Negotiation
    • Training of other team members and sales floor
    • Achieving KPI’s
    • Developing and implement marketing strategies in the approach of clients and new product development
    • Maintaining Key Accounts and ensuring continued business opportunities with the client base. Junior Business Development Executive
    • Direct B2B sales and new business development using the market product and customer intelligence
    • Undertaking extensive and accurate market research and analysis of the African Market when delivering affordable homes and transport/road infrastructure
    • Within 3 months of working as a junior business development executive I had achieved my target of obtaining 6 paid delegates which earned me my promotion to senior executive

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