Roo1530

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Part Time or Full Time

3 years

3

• Reengineered core operational workflows to improve efficiency, data accuracy, and delivery speed
• Reduced operating costs by eliminating redundant systems and optimising software and process spend
• Centralised commission tracking, payroll, invoicing, and credit control into one auditable finance framework
• Implemented live KPI and performance reporting for leadership decision-making
• Built scalable onboarding and SOP infrastructure in Notion to support team growth
• Streamlined systems access, training, and setup for new hires to reduce time to productivity
• Partnered with leadership on capacity planning, forecasting, and operational scaling
• Managed external vendors across marketing, automation, and travel for growth and incentive initiatives
• Led full startup build of operations from zero infrastructure to fully integrated live systems
• Designed and deployed HubSpot as the central operating system for members, coaches, and events
• Built end-to-end financial operations across billing, payments, reconciliation, and revenue tracking
• Unified operations, IT, reporting, and marketing into one scalable operating model
• Built brand execution across website, social, campaigns, and digital assets with external partners
• Led operational delivery development of nomadic retreats including logistics, suppliers, partners, and client experience
• Built founder-level dashboards for live visibility across growth, revenue, and engagement
• Drove continuous optimisation of systems, workflows, and client experience as the business scaled