About
I would like to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company
Proficient in
Strong analytical and problem-solving skillsSystematic and highly detail orientedMicrosoft OfficePOSMicrosoft ExcelData EntryMicrosoft PowerpointCustomer Service
Availability
Part-time or Full-time
Work History
Client Partner
Customer Service Representative
Customer Service Representative III
Key Responsibilities in Most Recent Role
Job Title: Client Partner
8 years
- Conduct outbound calls to providers to determine if the provider information on file is correct before an insurance claim is submitted
- Works specifically with the pre-approval of filling prescribed medication orders to ensure the proper insurance coverage and efficacy for the drug used.
- Answer high-volume inbound customer calls via an automated phone system.
- Communicate effectively and professionally with teammates and healthcare professionals.
- Consistently meet and attained Key Performance Indicators (KPI).
- Perform other duties as required.