Candidate Profile

    Roo5039

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    About

    I am a Consumer Relations Support Representative with 12 years working experience. I am responsible for assisting consumers with their credit report queries and requests and sending out of consumers credit reports. My core competencies include data entry, product knowledge, customer needs analysis and personal development management.

    Proficient in

    Customer Relationship SupportCustomer Service ManagementCustomer Needs AnalysisPersonal Development ManagementData EntryProduct KnowledgeCRM Software
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    13 years

    Previous Roles

    3

    Work History

    Bank Teller
    Customer Relations Support Representative
    Liaison Officer

    Key Responsibilities in Most Recent Role

    Job Title: Customer Relations Support Representative

    13 years
    • Assist consumers with their credit report queries and requests
    • Send out of consumers credit reports
    • Open disputes of items on consumers credit reports
    • Update consumers personal information
    • Place freezes and alerts on credit reports
    • Assist consumers with online access of their credit reports
    • Send out webpage links for consumers to sign up for online access of their credit report
    • Assist in troubleshooting where consumers are not able to access their credit report online

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