Candidate Profile

    Roo5631

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    About

    I bring 18years’ experience across operations, marketing, digital media, and project support in retail, animal health, conservation, and e commerce. I thrive in roles that require organisation, problem solving, and adaptability, combining strong communication skills with a proactive mindset. My work blends strategic thinking with practical execution—streamlining workflows, managing systems and teams, supporting sales and customer relations, and driving digital content and brand initiatives. Tech savvy and adaptable, I enjoy helping teams and organisations deliver measurable value while making processes run smoothly.

    Proficient in

    Multi-channel campaign supportWebinar coordination & online training platformsCRM & sales workflow managementEmail marketing (Mailchimp)E-commerce operations (ShopifyWooCommerce)Data reporting & dashboard preparationCustomer lifecycle & retention supportKPI tracking & performance reporting
    International

    Yes

    Availability

    Part Time or Full Time

    Experience

    18 years

    Previous Roles

    3

    Work History

    Digital & Operations Support
    Operations, Marketing, Sales & E-Commerce
    Tourism & Conservation Projects

    Key Responsibilities in Most Recent Role

    Job Title: Digital & Operations Support

    18 years
    • Delivered 100% remote operational and marketing support including multi-country programmes in West Africa.
    • Managed webinar platforms, online training tools, and digital learning resources.
    • Designed and maintained structured datasets to support programme reporting and stakeholder communication.
    • Supported marketing communications, email campaigns, and digital content updates.
    • Converted raw data into structured reports, dashboards, and visual summaries for leadership.
    • Maintained CRM-style sales and customer workflows to improve communication and follow-up.
    • Managed website and e-commerce platforms.
    • Coordinated cross-team initiatives ensuring programme timelines and deliverables remained on track.

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